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Mobile Ordering
  Storefront on free consumer ordering app – CIRCL


 
Website with ordering menu & photos

  Online Chalkboard for specials and marketing

 
Free merchant app to manage ordering (iPhone or Android)

    Respond to customer with 1-2 taps
a. Order is being prepared
b. Order is ready for pickup
c. Order is rejected, with reason

    Order alert and sound notifications

    Supports “order now” or schedule for later

    Set online ordering hours

    Pause and restart online ordering in 1-tap

    Update menu, specials, prices, chalkboard 24/7

    Order in-app using dish #

    Update banner photo and logo

    Basic dish/drink customization, e.g. size, options, add-ins, add-ons

    Suspend out-of-stock items with 1-tap

    Build-your-own (e.g. wraps, salads, bowls, pizza)

    Set meals

    Buzz no-shows

 
Real-time customer feedback at dish level

 
Dish photos – up to 7

 
Dish photos – unlimited

 
Auto-print orders via optional printer (US$99)

 
Multi-station printing support (e.g. bar & kitchen)

 
Multiple menus (e.g. lunch, happy hour)

 
Dine-in:  Collection from counter

  Dine-in:  Service to table/seat

  Curbside delivery (coming June 2020)

Payment
 
Payment at Counter

 
Payment in-app (Visa/Mastercard)

 
Sell online gift cards, redeemable in-app (coming 2020)

    Listing in CIRCL’s Gift Card section (coming 2020)

 
Monthly payout direct into bank account (Singapore & Hong Kong, 37 more soon)

Marketing
  20% off for first takeaway and first dine-in orders. Limit 1 per registered user.

 
Loyalty: Spend $X, get $Y merchant credit

 
Discount promo codes (e.g. 10% off for ABC-CORP)

 
Conditional promos (e.g. 25% off orders > $100)

 
Buy 1, Get 1 promos

FoodTrail Automated Social Media Marketing (coming 2020)
 
Boosted social media visibility on FoodTrail

 
“Surprise” personalized offers while swiping in FoodTrail

 
Attract influencers to visit and post

    Affiliate Referral Network

    Rebate for Instagram/Facebook post

 
Auto-promote CIRCL mobile ordering on FoodTrail posts

 
Customize influencer incentives

Services
  Support in setting up digital menus    

 

    $1 per item, customization element, or promotion

    Up to 250 items, customization, promOS ($1 thereafter)

 
Support in maintaining digital menus via email/Whatsapp

  Merchant website with integrated data and AI-driven social media (coming 2020)

  Annual menu engineering/redesign consulting

Set Up Fee – one time, per outlet

Waived for new signups in June 2020

$495
Enterprise-grade Cloud System Fee (AWS) – per outlet
FREE
$19.99/mo

or 

$119.88/yr (for new signups
June 2020)

$10/day (US$299/mo)
Transaction Fees
     
 
Visa/Mastercard Payments via Third Party Partner
Accept online credit card payments directly into your bank account (the money does not pass through us)
FREE
See pricing table below
See pricing table below
 
Direct Payment Processing
High volume merchants, chains, and groups with low average order sizes may apply for direct CIRCL payment processing
4.95%
2.95%

* All prices above in USD.  Cancel anytime, but at least one day before next billing date to avoid being billed.

 

Country Transaction Fee Payout
Australia* 1.75% + 30c for domestic cards 2.9% + 30c for international cards 2 Business Day
Austria* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Belgium* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Brazil* 3.99% + R$0.50 per successful card charge 30 Calendar Day
Bulgaria* 1.4% + ЛВ0.50 for European cards 2.9% + ЛВ0.50 for non-European cards 7 Calendar Day
Canada* 2.9% + CA$0.30 per successful card charge 7 Calendar Day
Cyprus* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Czech Republic* 1.4% + 6.50Kč for European cards 2.9% + 6.50Kč for non-European cards 7 Calendar Day
Denmark* 1.4% + 1.80kr for European cards 2.9% + 1.80kr for non-European cards 7 Calendar Day
Estonia* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Finland* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
France* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Germany* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Greece* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Hong Kong 3.4% + HK$2.35 per successful card charge 7 Calendar Day
India* Domestic :
2% , for most cards
issued in India
3%, for cards issued outside of India
International :
4.3%, for cards issued anywhere. Additional 2% for currency conversion
7 Calendar Day
Ireland* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Italy* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Japan* 3.6% per successful card charge Weekly
Latvia* 1.4% + €0.25f or European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Lithuania* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Luxembourg* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Malaysia* 3% + RM1.00 per successful card charge or successful bank transaction 5 Business Day
Malta* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Mexico* 3.6% + 3 Mex$ per successful card charge, excluding IVA 7 Calendar Day
Netherlands* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
New Zealand* 2.9% + NZ$0.30 per successful card charge 4 Business Day
Norway* 2.4% + 2kr for Norwegian cards 2.9% + 2kr for International cards 7 Calendar Day
Poland* 1.4% + 1zł for European cards 2.9% + 1zł for non-European cards 7 Calendar Day
Portugal* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Romania* 1.4% + 1LEU for European cards 2.9% + 1LEU for non-European cards 7 Calendar Day
Singapore 3.4% + S$0.50 per successful card charge 7 Calendar Day
Slovakia* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Slovenia* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Spain* 1.4% + €0.25 for European cards 2.9% + €0.25 for non-European cards 7 Calendar Day
Sweden* 1.4% + 1.80kr for European cards 2.9% + 1.80kr for non-European cards 7 Calendar Day
Switzerland* 2.9% + CHF0.30 per successful card charge 7 Calendar Day
United Kingdom* 1.4% + 20p for European cards 2.9% + 20p for non-European cards 7 Calendar Day
United States* 2.9% + $0.30 per successful card charge 2 Business Day

* Coming Soon

 

* Coming Soon

How Online Payments Work

CIRCL has partnered with payment partners for processing online payments. During registration, merchants will create an account directly with one of our payment partners. Every day, that partner will automatically pay out directly to merchant bank accounts according to the above payout schedule, after deducting the above fees. CIRCL does not charge additional payment processing fees or touch the funds. Fees charged by our payment partner are subject to change (though we haven’t seen any changes for the past few years).

👍🏻 Get the FREE merchant app here:

…and start taking online orders within 5 minutes!

 

Or see how to get started here ▶️

Order Ahead now!

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